Terms of Sale

1. Purpose

These Terms of Sale govern the contractual relationship between HUGO GRANJARD, sole proprietor operating the Reakly service, and its Customers for the provision of a SaaS platform for prospecting, CRM, multichannel campaigns and AI assistance.

Any subscription to a paid plan or add-on implies full acceptance of these Terms.

2. Services provided

Reakly provides SaaS services to manage prospecting, sales engagement and content workflows, including:

• Prospect search, import, scoring and enrichment
• LinkedIn, email and WhatsApp campaign management depending on enabled options
• CRM, lists, pipeline, signals and conversation tracking
• AI-assisted content creation
• Analytics, reporting, automations and AI assistance

3. Pricing and payment

Public prices are shown in euros on reakly.com. Applicable taxes are displayed before payment and on invoices issued by the payment provider.

Payments are made by card through our secure payment provider Stripe. Subscriptions are available with monthly, quarterly or annual billing.

• Pro plan: €75/month, €192/quarter (€64/month) or €588/year (€49/month), launch prices discounted from the €99/month list price
• Custom plan: priced by quote based on volumes and number of users
• WhatsApp add-on: €20/month
• Additional LinkedIn account: €15/month per account
• Additional email account: €15/month per account
• Additional seat: €15/month per seat

4. Signup and trial period

Reakly may occasionally offer a free trial period to new Customers. As of these terms, no trial period is offered.

The subscription starts and is billed upon signup. It can be canceled at any time through the Stripe management portal, with no minimum term.

5. Duration and termination

The subscription is entered into for an indefinite period and renews automatically at each monthly or annual billing period.

The Customer may cancel at any time through the Stripe management portal available from the billing area. Termination takes effect at the end of the already paid billing period.

No prorated refund is issued for the current period, except in specific cases accepted by Reakly or where required by applicable law.

Reakly reserves the right to suspend or terminate access in case of non-payment, abusive use or breach of these Terms.

6. Withdrawal right

When the Customer acts as a consumer, they are in principle entitled to a 14-day withdrawal right for distance contracts.

However, when the Customer requests immediate access to the digital service before the withdrawal period ends, they acknowledge that service performance starts immediately. The withdrawal right may therefore be limited in accordance with applicable consumer law.

7. Customer obligations

The Customer agrees to:

• Provide accurate and up-to-date information
• Use the service in accordance with LinkedIn terms of use
• Not use the service for illegal or fraudulent purposes
• Protect login credentials

8. Warranties and liability

Reakly undertakes to provide the service diligently. However, Reakly does not guarantee any commercial result, prospect volume, meeting, reply or sale.

Reakly cannot be held liable for temporary interruptions, third-party platform changes, LinkedIn restrictions, inappropriate use, indirect losses or decisions made by the Customer based on information provided by the service.

9. Data protection

Personal data is processed in accordance with our Privacy Policy and the GDPR.

10. Intellectual property

All website and service content is the exclusive property of Reakly. Reproduction or use without authorization is prohibited.

11. Changes to the Terms

Reakly reserves the right to change these Terms. Customers will be informed of important changes by email.

12. Applicable law and jurisdiction

These Terms are governed by French law. In the event of a dispute, French courts will have exclusive jurisdiction.

13. Contact

For questions about these Terms: Email: hugo.grnd@flowfyr.com