Inbox

This page is not a standalone feature note: it explains how Inbox connects to search, qualification, activation and follow-up inside Reakly. Reakly gathers LinkedIn, email and WhatsApp replies in one inbox, detects intent, summarizes context and helps you handle warm conversations first.

LinkedIn, email and WhatsApp conversations: Group LinkedIn, email and WhatsApp exchanges in one place so replies stop getting lost across tools. Centralized replies: Every reply stays tied to the right prospect, campaign and history so you can answer without losing the thread. Intent detection: AI classifies conversations by intent: interested, objection, pricing request, bad timing, wrong fit or potential meeting. Warm replies rise to the top. Warm conversation priority: Conversations showing strong timing or intent rise above colder replies and lower-priority follow-ups. AI summaries: Reakly summarizes exchanges, needs, objections and next steps so you do not reread everything before replying. Handoff to AI Closer, CRM or tasks: Send a conversation to AI Closer, update the CRM or create a sales task as soon as the next step is clear.

The practical goal is to reduce manual work while keeping control of prospect quality, message context and next actions. Which channels appear in the inbox? Reakly can centralize LinkedIn, email and WhatsApp depending on the channels used in your campaigns. How are replies prioritized? AI analyzes intent, context and prospect signals to separate warm replies, objections and conversations to monitor. What are AI summaries for? They condense the history and key points so you can reply, hand off or create the right next action quickly. Can I move a conversation to the CRM? Yes. A conversation can feed the CRM record, trigger a task or be handed to AI Closer depending on your workflow.

Before increasing volume, teams should validate three things: the target segment is narrow enough, the data used for personalization is reliable, and every reply has a clear owner. This is why Reakly treats Inbox as part of an acquisition loop rather than an isolated screen. The feature helps teams move from a manual action to a repeatable process while preserving review steps, account context and commercial timing.